Thursday, April 6, 2017

Call Forwarding Inbound DID

With the holidays coming up, I needed to forward calls from our Vicidial into an external number.

Under the Inbound DID Settings:
  • Set "DID Route" to EXTEN
  • Set "Extension" to dialplan prefix + countrycode + area code + number

Unfortunately, I tested it and found that there is a significant delay with the sounds. On top of that, there is a long silence. I need to find out why there is a long silence and if I can replace that with ringing so the caller doesn't feel like he/she got dropped.

To be continued...

Source:
http://www.vicidial.org/VICIDIALforum/viewtopic.php?f=4&t=25793

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