Showing posts with label call forwarding. Show all posts
Showing posts with label call forwarding. Show all posts

Thursday, April 6, 2017

Call Forwarding Inbound DID

With the holidays coming up, I needed to forward calls from our Vicidial into an external number.

Under the Inbound DID Settings:
  • Set "DID Route" to EXTEN
  • Set "Extension" to dialplan prefix + countrycode + area code + number

Unfortunately, I tested it and found that there is a significant delay with the sounds. On top of that, there is a long silence. I need to find out why there is a long silence and if I can replace that with ringing so the caller doesn't feel like he/she got dropped.

To be continued...

Source:
http://www.vicidial.org/VICIDIALforum/viewtopic.php?f=4&t=25793